FAQ

Frequently asked questions

Real questions from real parents. Straight answers. No panic.
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🚀 Getting started

Do I need another app?

No. KidEat works inside Telegram: open the bot and send a photo, an ordinary message or a voice note.

What is KidEat?

A family food diary for children aged 1–10. It gathers the day, shows an approximate picture and helps patterns become clearer across a week.

Do I need kitchen scales?

No. Grams can refine an estimate, but ordinary wording or a photo is enough to begin.

Can I send the whole day at once?

Yes. KidEat separates labelled meals and shows a draft before anything is saved.

📊 Records and guidance

Photo, text or voice?

All three work. After a voice note, KidEat shows the complete transcript so you can send it unchanged or replace it with corrected text. Food analysis and diary saving wait for that choice.

What does the first preview show?

Recognised foods, rough portions, calories and macros. These are estimates from the information entered, not laboratory measurements.

What does the daily percentage mean?

It reflects the approximate picture from food recorded so far. It is not a grade for a child, plate or parent.

Why focus on the week?

Any one day can be unusual. Several days make repetition easier to see.

👨‍👩‍👧 Children and family

Does a school menu count as eaten?

No. An imported menu is a plan until attendance and what was eaten are confirmed. See the step-by-step menu import guide.

Can another adult help?

Yes. A family owner can invite another parent, nanny or relative to add records without giving them control over family payment.

How many children can I add?

Up to five, each with a separate diary and context.

What is XP?

XP is permanent family progress from keeping the diary and earning achievements. It does not grade food quality and never converts into Premium points. See how XP, levels and achievements work →

🛡️ Safety and data

Is KidEat medical advice?

No. KidEat provides approximate information, not diagnosis, treatment or a replacement for a qualified professional.

How are allergies handled?

Only from information entered by an adult. KidEat never guesses an allergy from a food photo.

Can I export or delete my data?

Yes. /export prepares an export and /delete_account removes product data while required payment records are anonymised.

🎁 Free and Premium

What is included in Free?

The diary, reports, family access and up to five children. Each UTC day includes 15 text and voice analyses combined (up to 5 voice notes of up to 2 minutes) and 2 photo analyses. A labelled whole-day list uses two units; the UTC calendar-month limits are 150 text/voice and 20 photos.

What does Premium add?

Each 30-day allowance window has 300 text/voice analyses, 150 photo analyses, 5 menu imports and 25 clarifications, with no daily food-analysis limits and voice notes up to 5 minutes. The owner’s families and helpers share it. History stays when Premium ends.

Does Premium renew automatically?

Only the 499⭐ recurring option renews every 30 days while the Stars balance is sufficient. The 499⭐ manual 30-day option and 4,190⭐ Premium for one year are charged once and do not auto-renew. The annual option saves 30% compared with buying 30 days at a time. Cancel recurring in Premium to stop future charges; the current paid period remains.

Food is complicated enough.

Parenting does not need to become another spreadsheet.

Open KidEat in Telegram